Legal Agreements

Refund Policy

If you experience technical difficulties, contact our support team for a quick resolution to your problem.

In the unfortunate event that the service does not meet your needs, refunds will be given only if our customer support staff has been given ample opportunity to resolve your issue or point of dissatisfaction and they have determined it is a genuine refund request, so as to prevent any abuses.

Requests made later than the 15-day purchase date will be denied.

No refunds will be paid to those customers who infringed our Terms or Service.

Terms of Service

Bluey VPN provides Virtual Private Network services and related services to its clients. Your activation and use of the Service represents your agreement to terms and conditions set forth in this legal document.

We reserve to right to update and modify this legal agreement at any time. It is your responsibility to stay current with all the possible modifications.

Each client is responsible for all actions that occur on our servers where the login uses his personal credentials (username, password). You acknowledge and agree that you are solely responsible for protecting your password and other personal information and for the consequences of not protecting these data.

The user agrees NOT to engage in the following activities: sending spam, violating intellectual property rights, distributing any sort of illegal content such as child pornography, internet viruses and Trojan horses, hacking, harassing behavior, engaging in any type of security breaches or disruptions of network or servers, sharing account details with third parties or any other conduct in violation of any federal, state or local laws or regulations. Failure to follow any term or condition will be grounds for immediate account deactivation without notice.

We cannot and do not guarantee the speed of our services as we are only in control of our own server network and not in control of your ISP, network congestion and other factors. Also, the availability of our services may depend on factors beyond our control such as emergencies, natural disasters, equipment or network problems etc. In no event shall the owners of Bluey VPN be liable for damages, direct or indirect, arising in any way out of the use of the service, even if advised of the possibility of such damage.

We do not log any user activity and do not store or share personally identifiable information under no circumstances, unless when we are ordered by a court of competent jurisdiction.

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

Privacy Policy

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Appropriate security measures are taken for the protection of this data against unauthorized access, unauthorized alteration, destruction or disclosure of data. Access to user personal information is restricted to those who need to know such information to perform their job functions.

We do NOT disclose your information to third parties, and we do not share, sell or collect your data for any secondary purposes.

Bluey VPN reserves the right to update this policy whenever required and it is users responsibility to regularly check for any future alterations.

Bluey VPN respects and acknowledges your privacy. As such, we administer strict policies safeguarding your privacy and security. The company will NOT use your data in ways you have not consented to.

For any further questions about our company`s policy, contact our customer support team and we will respond to all requests in a timely manner.